FTP Worldwide's primary investment is its employees. Staff and staffing levels are audited on a monthly basis to ensure our ability to maintain our industry leading standards of responsiveness and client satisfaction. We ensure adherence to support excellence through daily evaluations of client interactions. This enables us to quickly identify and address any interaction or resolution that does not meet our standards.  

Martec Enterprises, LLC was established as a holding company for RC Investments and FTP Worldwide. Since our founding in 2003, our customers have realized success because they chose to do business with a specialist. Our approach is simple – build extensive expertise in FTP hosting and stay focused on our customer. This comes to life in our unique philosophy of live customer support. It is what guides us to go above and beyond our customers' expectations when managing mission-critical FTP hosting environments.

Built on financial stability, a rock-solid network and immediate live customer support, FTP Worldwide is a trusted FTP hosting company providing FTP solutions for any size business. Our specialized teams of passionate professionals take a personal interest in our clients' unique FTP needs.

Management: FTP Worldwide is exclusively an FTP hosting company. All of our resources are focused on delivering FTP hosting and support services that are optimized for FTP hosting customers. Our goal is to provide a single point of accountability for your FTP hosting infrastructure while adding value, not cost. FTP Worldwide helps customers optimize their FTP hosting initiatives and maintain maximum uptime and productivity. Our partnerships, with best-of-breed technology providers, allow FTP Worldwide customers to employ proven industry-standard technologies reliably and on-time.

Data Centers:

Infrastructure

Connectivity
Connectivity is comprised of multiple redundant Tier 1 back-bone providers. Through partnerships with Level 3, Time Warner Telecom, Global Crossing and Cogent we currently have over 100 Gbps bandwidth capacity routed via FCP and BGP4 protocol. Simply put, we have an enormous connection directly to the internet and the ability to serve any internet need one could dream up. Our BGP and FCP route optimization will always choose the quickest path to get your data from point A (FTP server) to point B (you or your customer’s location). We maintain low overall network utilization at all times providing durability during any large internet routing issues such as a DDOS or DOS attack.

Redundancy
We are committed to providing a standard of service and reliability unparalleled in the hosting industry. The data center uses redundant Cisco and Foundry components to eliminate any single point of failure. Our network is multi-homed through redundant high-speed carriers which results in you, the customer, always being able to count on fast and reliable connectivity to our network. Our Data Center is outfitted with redundant CRAC, Battery Power and Diesel Generator Power to ensure uptime in any situation. n+1 Diesel Generators, CRAC, UPS, Battery Backup and DC power to provide conditioned power to the IP floor. Our redundant Cisco and Foundry routers utilize BGP4 protocol to provide redundant service through our multiple providers. Each of our shared servers utilize RAID for maximum data availability.

Security
Network security is a priority and includes but is not limited to the following: Redundant firewalls that stop most attacks before they start. Each of our servers are loaded with an early warning intrusion detection system that is automatically updated each time a new security flaw is discovered worldwide. Physical security is also of the utmost importance to our network. We have in place many of the latest security measures, including: fire detection and suppression, 24/7 armed guards and closed circuit cameras monitoring every square foot of our facility.